What our customers have to say
We are dedicated to providing exceptional customer service, meticulously personalized for each individual. We understand that jewelry carries profound significance, and our goal is to ensure your experience—whether online, virtual, or in person—is truly memorable. Here is what our customers have to say about their experiences with us::
"The engagement ring consultation experience was lovely and you were SO knowledgeable and helpful. This was by far the most comfortable I've felt at an engagement ring consultation (and we've had several). Even if we do not move forward with an engagement ring from Satomi Kawakita, I absolutely plan to make a purchase of some other jewelry. The pieces are beautiful and it was such a positive experience that I just have to have something. Thank you!" - Ruth Z.
"It was absolutely beyond my expectations. Thank you! " - Ashley L.
"Keiko was so wonderful, helpful, and patient! We had a really special time and will likely purchase both my engagement ring and band at Satomi Kawakita. We just need a few days to weigh our options. THANK YOU so much for making this such a special experience for us." - Samantha S.
"Ali was so knowledgeable and kind. And I love the pieces." - Rae B.
"I thoroughly enjoyed my visit! Ali was extremely knowledgable and helpful!" - Nancy M.
"Adam and I got engaged yesterday and the ring could not be more beautiful. Thank you so, so much for making our consultation in NYC such a special experience, for expediting the shipping, and most of all for creating the most stunning ring I have ever seen. All of my friends & family have been asking where I got it - I will send them all your way!!" - Samantha S.
"I loved my experience with Keiko! She was very knowledgeable, friendly, and patient. Thank you very much for your kind assistance." - Sachino T.
"Everything went well, Keiko was knowledgable and very fun to talk to! - Margaret C.
