Repairs

For repair/cleaning service inquiries, please fill out the form to the right.
We will get back to you within two business days with further instructions.

*Please note that we will only accept requests for items purchased directly from us. If you purchased from a retailer, please contact them and they will provide assistance.

For all other inquiries, please fill out this form

Our office hours: Monday to Friday 9:00am to 5:00pm.
(Closed on Saturday, Sunday and major US holidays)

NYオフィスには日本人スタッフもおりますので日本語でのお問い合わせも可能です。
2営業日以内に折り返しご連絡致します。